At the beginning of the health crisis, the team at Tysers had many issues to contend with, not least the huge volume of clients to connect with. Despite the fact that Global Pandemics are specifically excluded from most policies and are not “priced in” by the insurer within the risks covered, Tysers’ level of personal service and attention to detail left Crescent’s team in no doubt that no stone had been left unturned.
Thereafter, Tysers took a different and very pro-active approach, seeking to save the team vital budget on premiums already agreed due to postponements and cancellations of certain events, and the subsequent reductions in risk. This was achieved positively and – aligned with advice and support with regard to our covering all aspects of our comeback to WorldSBK racing – we were able to count on Tysers as a broker who genuinely lives up to their “aftersales service” reputation. This has helped the team and Yamaha come back to racing in the knowledge that we have their resources to rely on when things “go wrong”.